Frequently Asked Questions
To help our clients answer general questions about service with Classic Charter, we have prepared a series of Frequently Asked Questions discussing common topics covering our services.
What kinds of credit cards does Classic Charter accept?
Visa, Mastercard, American Express and Discover
Where does Classic Charter travel?
Classic Charter travels to any and all cities. “We take you where you want to go.” We travel to all destinations.
How are the vehicles equipped?
See the equipment page.
Are food and beverages allowed in the vehicles?
What is your Cancellation Policy?
Please see your confirmation for our trip cancellation policy.
What is your Cancellation Refund Credit Card Policy?
If cancellation is made within your confirmation cancellation guidelines and a credit is due the credit card used will be credited within 15 business days of your signed cancellation.
What is your Privacy/Security Policy?
Your payment details and personal information is not stored on any of our servers. The software used is an industry standard and among the best software available today for secure commerce transactions.